Contact Us

Have a question or need assistance? The team at Pioneering Power is here to support you every step of the way.

Whether you need guidance before placing an order, help tracking a shipment, or assistance after your purchase, our support team is ready to help.

You can connect with us using the contact details below.


Business Address

Pioneering Power
24120 Old Farm Road
Manhattan, IL 60442
United States


Phone

(815) 476-8408


Email

support@pioneeringpower.com


Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM CT

We typically respond to all customer inquiries within 24–48 hours.


We look forward to helping you power your next innovation.


  • FREE SHIPPING IN CONTIGUOUS USA

    Free standard shipping on eligible orders within the contiguous U.S.

  • SATISFACTION GUARANTEED 

    If your order arrives defective, damaged, or incorrect,

    we will make it right with a replacement or full refund.

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through email, or

    phone, and we will address any questions you may have!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to

    ensure there is never an issue with your privacy.